Author: Allan Butler
- Casino policy
- Layout and languages
- Game offers
- Live casino
- Mobile gambling
- Deposits and withdrawals
2021 is a productive year from the online casino business, there is no doubt about that. However, that does not mean that casinos which hit the stage earlier do not deserve your attention. On the contrary! If you pay attention to such a simply-named casino – Twin Casino, you will find that it was founded two years ago. Nevertheless, the casino withstood those two years of hard competition and remained on the top for a reason. When you first look at the layout, it is safe to say that it is simple and reserved. If compared to other, flashier competitors, the casino may seem dull, but that impression vanishes when you set your eyes on the list of games presented as well as the delicious welcome bonus.
You may say that bonuses and games matter greatly, but your safety is still the number one priority. We feel you, and we rush to assure you that Twin casino is licensed by a trusted Malta Gaming Authority, so no worries here.
In case we have got your attention, it is time to dwell upon the particular casino in detail. In this review, you will learn all about the casino’s benefits as well as its downsides so that you are 100% sure as to whether or not you are willing to give it a try!
One of the primary goals of every reputable casino is to offer something that others can’t or won’t. Casino Twin is no different in that aspect. That is why they do their best to suggest the widest range of game options for each player to choose from. What is more, the bonus system they offer is limited but still very attractive. Such an approach means that the casino values the quality over the quantity.
If you search online to gather negative feedback on the casino, you will rarely find any since the rating that such a young casino has is 8 out of 10. We must say that it is an impressive rating taking into consideration the amount of trusted casino available at the moment.
No matter the range of attractive offers that you can provide it is still no use if no one knows about them. That is why casino runners are very particular about their social media pages. You can easily find active casino pages on Twitter, Facebook, and LinkedIn. All the pages are regularly updated with all the recent news concerning the casino provided. Users who are into gaming can easily make new friends through those pages as well as share their experience with one another. Such an approach only adds up to the popularity of the given casino and also its reputation.
It has been already mentioned that Casino Twin is granted a license by Malta Gaming Authority. However, it needs to be pointed out that the casino is also monitored by the authorities of Curacao. It is not the best regulator on the scene, to be honest, but when combined with MGA, it matters greatly.
So, it should be stated that Twin casino is not only attractive game wise but also safe to play with.
There must be a range of games to partake in, however, if the casino itself is overcrowded and you are just a beginner to the gaming world it may be pretty tough to figure things out. That is why Twin casino went as far as to make their casino layout as simple as possible. There is nothing too distracting on the site. Besides, the casino is simple to navigate and to get the hang of even if you lack certain experience.
You can search the casino according to your preferences, you can browse through the popular games, or you can easily search the game you need alphabetically, or by the provider, or by category. Such an approach ensures that there are rarely navigation issues arising and that grants positive user experience, which matters greatly.
There is a list of languages to choose from in the casino, apart from English which is set by default, you can also choose between German, Russian, Finnish and Norwegian.
Generally, it is safe to say that casino Twin is super user-friendly as well as user-oriented. They cut on the flashiness and brightness of the design, but they invested in comfort and convenience.
It has been already stated that this particular casino is fresh to the stage and this means that the range of offers is not that extensive compared to casinos who have been on the market for a while now. Nevertheless, all the games presented in the given casino are from the world-known and respected developers, such as Red Tiger, NetEnt, and also Evolution Gaming.
There are over three hundred games available in the casino. However, that is surely not the limit. If there is any new game coming out the casino advertises it and adds it to the collection as soon as possible.
Even though all the games are sorted into corresponding categories, you can find all of them on the front page so that there is no need to browse through countless sections to get what you are searching for. that is clearly an advantage. Besides, there are also popular games presented on the front page, which makes it super convenient for new players. In case you are not sure as for what to choose from – opt for popular games, and that would be the best choice.
If slots are your category of interest but you are not sure about the game to start with, you can try the game out for free. Once you get the mechanism and in case the game comes to your taste, you can give it a real spin.
Casino Twin is not centered around slot games only, there is an impressive list of table games and a live casino to participate in too.
While a vast number of players seek for slot games, there is also an impressive range of those who prefer Live casino to all the others. Having thought of such users, Twin casino comes up with admirable Live Casino section. The chapter includes most table games starting with a few versions of roulette and ending with live poker. No matter your game of preference, the chances are that you can find in it live casino lobby.
It needs to be emphasized that not many casinos offer Dream Catcher in the live section. However, Twin casino does. Dream Catcher is a popular and fun game in the online gambling world. The simple rules as well as the high chances of winning, not to mention the interesting layout make is super attractive for players who like the feeling of playing with real people as well as with real dealers.
The casino introduced a live video feeds that link a player right to the table. The player can view the casino and also what the dealer does in real-time. The graphics that the casino provides if of HD quality so that each user feels like he or she is playing in a real land casino, not a virtual one. Another peculiar feature that adds up to the feeling is the fact that the dealer greets every player by the name so that it makes a customer more connected to the game than ever.
Special attention should be paid to that particular detail that the Live casino option is mobile devices friendly. You do not require any mobile app to play your favorite game, all that is required is to login into a personal account and share a secure and stable internet connection.
If it happens so that you have any questions arising when you are playing the game live, you can easily use the in-game support. You can either chat with your dealer or with a support agent and have your questions answered, and the issue solved.
It is 2021 outside, and there is barely a person without a smartphone or tablet. You use those throughout the day for work as well as for entertainment. That is why twin.com couldn’t simply leave the mobile version out. You do not have to download any application to use the casino. Once you create your account with the casino, you can easily go to your browser and access all the games you want. Unlike many other casinos, the mobile game gallery is not limited, all the games that can be played from the desktop can be played from your portable device too.
The casino developers used HTML5 technology to ensure smooth mobile performance without the need of any third-party applications downloaded to your device.
If you do not have access to your pc, but you want to use the welcome offer from the mobile version – there should be no problems with that too. What is more, all your mobile banking is secure with Twin casino.
To sum it up, it is safe to say that Twin casino holders made everything possible to suit the needs of a regular payer as well as a modern one, who can’t spend a minute without the smartphone.
One of the most interesting parts about any casino is the welcome bonus they offer. Surely, there are some casinos that skip the part, but in most cases, they don’t. Twin casino belongs to the latter category, and the welcome bonus they offer is more than attractive. We are going to review this tasty suggestion in detail right now.
As it is claimed on the site, twin casino is suggesting the users double fun. What does it mean? The fact is that instead of one welcome offer, you can actually get two. Your primary two deposits, after you just registered on the site, are covered by a 100% bonus. Surely, it is more than a nice move, but you should add 100 free spins to the offer.
The maximum bonus wage in each case is $100. So, if you do the math, you can get a twin welcome pack of $200 bonus funds and 100 free spins added to your balance. Clearly, it is an offer that is hard to reject. Nevertheless, there are some terms for claiming the bonus.
- · There is a minimum deposit that you should stick to if you want to get the bonus. The minimum sum of the deposit is $20.
- · The 100 spins are divided into two, which means that you will be granted 50 free spins upon your first two deposits.
- · All the spins can be spent on Starburst only.
- · There is a minimum staking required too. The deposit bonus must be staked 40 times, and the free spins should be staked 35 times.
- · Just like many other online casinos, Twin casino accepts the Skrill payments, but they are not eligible if you decide to apply for the welcome offer.
- · All the bonuses are valid for 30 days only. If you do not use them within the set period of time they will simply expire.
It may seem that the terms of the welcome bonus are strict, but in the long run, they are more than fair. If you stick to all the conditions, you may benefit greatly.
If you think that welcome bonus is the only way that the casino is appreciating the customers with, that is not true. There are many casinos that do not offer a Loyalty program. Twin casino does, and that is great.
What does loyalty program stand for? The basics are simple – the more you play, the more you get. When you play games, you can collect Loyalty points. As the points pile up, you level up, and with every level, there is a reward to claim.
Every euro spent in the casino equals one Loyalty point. However, it needs to be mentioned that in case you use any other currency, it still should cover the amount equal to €1 for the loyalty point to be claimed.
When you get enough points to upgrade your level, there will be a pop-up window telling you to choose a certain reward. You can use the reward straight away, or you can keep, it does not expire as in the case with welcome bonuses. However, when you set the reward to active, it will be active for a week only.
There are many types of rewards that are offered, a regular player. Usually, these are free spins, tournament tickets, bonuses, and so on. It should be emphasized that the higher the level, the better are the rewards. Besides, there are hundreds of levels to achieve.
Twin Race Bonus
Another type of bonus that twin.com provides the players with is The Twin Race. A Twin race is a particular type of a tournament where you are supposed to play against other players in order to get the reward. There are different valuable bonuses that can be won from the tournament. All you need to do to win is to get the most coins and get the point that will get you to the top of the leaderboard.
Deposits and withdrawals
Very often there is rarely any issue arising when it comes to depositing with a casino, the difficulties arise when you are about to withdraw your funds. Clearly, there can’t be anything more frustrating than dealing with withdrawal bureaucracy of a certain casino.
Twin Casino has taken the payment experience of its customers to the new level of safe and convenient. You can use all the trusted banking options there are to make a deposit or withdraw your fund, be it a credit card or e-wallet or any other reliable option – twin.com includes it.
It is obvious enough, that when you are depositing the funds appear on your balance almost instantly, however, when you are about to withdraw, there may be a delay depending upon the method you choose, very often, Skrill and Neteller are reviewed as the fastest as well as the safest payment options that many casinos suggest. It is true, but if you are about to claim the welcome bonus, neither of these two options is eligible, and it is best if you keep it in mind.
If you have any worries as to whether or not the payment you are going to use is supported by the casino, you can easily check it on the casino’s website in the section payment options. All the information presented is correct and simple to grasp, in case some issues are still unresolved, you can easily reach out to the customer support and have your problem solved.
As for the minimum deposit as well as withdrawal amount, it is €10, the maximum sum can vary upon the banking method you are using.
Generally speaking, there should be no problems with either depositing or withdrawing the funds as long as you have the process monitored.
It has been already stated that the casino layout is very simple and user-oriented, which means that you can easily find any information you need without additional help. However, it happens so when live support would come in more than handy. While some casinos offer only email support, Twin casino has two options to choose from – either live chat or email help.
Many users may be surprised that such a young casino has a professional live help option, yet as it is stated on the website, you can have your request answered within 30 seconds. Even though in most cases, it is true, you should also take the time difference into consideration. The fact is that depending upon the language, you choose the time zone may change, and that may influence the live response. Mostly, there is no difference whether from Sweden or Canada you are trying to reach a live agent, but exceptions may occur.
If your issue is not very pressing, you can email the casino about it, or you can use the Contact form that is presented on the site.
The FAQ section is very informative, that is why there are rarely the instances when you need additional help, however, in case you do need you will get it on time, and it will be highly professional.
The only downside that some customers state is that there is no phone number to reach the support through.
Twin casino emphasizes that fact that they provide their services for entertainment and fun only. However, they do not deny the possibility of users forming a gaming addiction. To prevent that the casino has a few levels of responsible gaming to offer.
First of all, you need to figure out whether or not your gambling is addictive. There is a simple method stated on the site. There are some simple questions for a user to answer. If your answer is mostly ‘no,’ then there is nothing to worry about, but if your answer is mostly positive, it is best if you consider some preventive methods provided by the casino. We are going to have a closer look at those suggested methods.
- Every user can set a deposit limit. What does that mean? If you set a deposit limit, you will not be able to exceed the stated sum when it comes to making a deposit, even if you would like to input some more funds, the system will not let you.
- Every customer can set a staking limit. It means that once such a limit is set you can’t spend more than the limit. When the limit is reached, the system will not allow you to play any more games.
- Every user can set a loss limit. Such an approach ensures that once you lose the set amount of money, you cannot go on with staking.
- You can also set a limit upon the time you spend playing daily, weekly, or even monthly. When you reach the limit, the system will log you out automatically.
- There is also a reality check to be displayed. If you choose this option, every hour there will be a pop-up window notifying you of how much you spent and loss over the last hour, so that you can monitor your spending.
- Lastly, you can exclude yourself from playing at any time it feels like you are on the verge of forming an addiction.
- Apart from those limiting options, you can also seek professional help if you need any, the casino states the available options to use if you are getting addicted to gambling.
Your online security matters greatly, especially if it is online casino we are talking about. There are cases when a casino does not hold any responsibility for customer’s personal information and in case of any data theft, there is no one to blame. Twin casino takes players security as well as privacy to the next level with the reliable encryption applied to the site.
As for the licensing, it has been stated that the two licenses that the casino hold, prove its trustworthiness as well as reliability. You can add trusted banking options to the list, and you will get the whole picture, which is pretty good considering how young the casino is.
To sum everything up, it is safe to say that Twin casino is among the youngest casinos in Canada that has gained its popularity due to the high-quality services and not only. The games on offer, as well as the game developers, are considered to be the best in the industry.
Unlike many other casinos, Twin casino does not use the no deposit bonus, instead it has something better to suggest. The two-deposit bonus on top with 100 free spins is clearly tempting for both experienced users as well as beginners.
If you decide that you have found that perfect casino, Twin casino will appreciate the loyalty in the form of attractive gifts and offers, which grow bigger as you level up.
The design and the organization of the website deserve additional point since it is created in such a way that you should not have any difficulties with finding anything you need. If it occurs that there is an issue you can’t overcome on your own, professional and helpful customer support will help you deal with it in no time.
Lastly, the variety of payment methods on offer cover the widest range of customers so that you can easily choose the option that you find the most trustworthy of all. Apart from that, the modern encryption used by the casino ensures complete safety of your transfers as well as your personal information.